Getting Started with G Network Setup Process
Are you eager to experience the benefits of a reliable and fast internet connection with G Network? You've placed an order and are now ready to embark on the installation process. In this comprehensive guide, we'll walk you through the G network setup process step-by-step, ensuring a seamless transition to your new full fibre broadband.
Step 1: Preparing for Installation
If you've chosen a professional installation (or "pro install") for your new G Fiber service, this is the ideal starting point. Be sure to prepare your home by identifying the best location for your router, keeping it away from large metal objects and interference sources like microwaves and radios.
Step 2: Understanding the Differences in Installation
Unlike traditional broadband providers that rely on BT Openreach's network, G Network owns and operates its own full fibre network. This means that the installation process is a bit different, but rest assured that our team will guide you through it every step of the way.
Step 3: Setting Up Your Router
After the installation is complete, follow the simple self-set-up instructions using the Nokia WiFi app. This will help you connect to your new router and explore the features and settings that come with it. Some customers may need to swap their router out for a new version compatible with Full-On WiFi.
Step 4: Configuring Your WiFi Network
Once you've set up your router, it's time to configure your WiFi network. This involves signing into your G Fiber account, navigating to your router's device configuration, and selecting the network name (SSID) and password (network key).
Get Help with G Network Connection Issues

If you're experiencing any issues with your G Network connection, internet outages, or Wi-Fi speed, our dedicated team is here to help. We offer comprehensive guides for checking connection status and configuring WiFi beacons, ensuring that you can get the most out of your new full fibre broadband.
How to Switch to G Network
To switch to G Network, start by ordering your full fibre broadband by calling our Sales team on 0800 084 3737. They'll help you choose the broadband package that's right for you and arrange an installation date that minimizes downtime. If you'll be using a professional installation, ensure you follow our self-set-up instructions carefully.
Why Choose G Network?
As London's full fibre broadband provider, G Network is dedicated to upgrading the capital's outdated internet connections from copper to fibre. By choosing G Network, you'll benefit from a faster and more reliable internet connection, enabling your community and business to thrive.
Conclusion
The G network setup process may seem daunting at first, but with this comprehensive guide, you'll be well-equipped to navigate the installation process. From preparing for installation to configuring your WiFi network, we've covered everything you need to know to get started with your new G Fiber service. If you have any questions or concerns, don't hesitate to contact our dedicated team for assistance.
Additional Resources
For more information on how to set up and configure your router, check out our guides on setting up internet at home, configuring a router, and troubleshooting common issues. If you're still unsure about anything, feel free to reach out to our support team for personalized assistance.